Track Failed Payments with Supabase
Never miss a failed charge again
The problem
Failed payment handling often breaks down when billing data and product state drift apart. In Supabase-centered systems, that can mean subscriptions fail while entitlements or account status updates happen late.
If alerts arrive without enough context, teams struggle to prioritize outreach and recovery. Valuable accounts can churn before anyone sees the full picture.
The cost is not just lost revenue, but also noisy support escalations and inconsistent customer experience.
The solution
Quicklog captures failed payment events with Supabase-linked context so teams can respond quickly and accurately. Include account identifiers, current entitlement state, retry counts, and revenue at risk in each event.
With a dedicated feed, ownership is clear and recovery workflows become repeatable. Support can contact the right users, and engineering can fix systemic issues faster.
This improves retention by treating failed payments as immediate operational tasks, not delayed reporting items.
Why track this?
- Instant alerts on payment failures
- See the failure reason and amount at risk
- Reduce involuntary churn significantly
Quick setup
Handle Supabase webhooks:
import { Quicklog } from '@quicklogio/node'
const quicklog = new Quicklog({ apiKey: process.env.QUICKLOG_API_KEY! })
// Handle Supabase webhooks
app.post('/webhooks/supabase', async (req, res) => {
const payload = req.body
// Log the webhook event
await quicklog.track({
channel: 'payments',
event: 'supabase.' + (payload.type || 'event'),
description: 'Supabase webhook received',
metadata: {
provider: 'supabase',
eventType: payload.type,
payload
}
})
// Process the webhook...
await processWebhook(payload)
res.json({ received: true })
})Track Failed Payments as an operational analytics workflow
This guide is built for teams that need actionable saas analytics, not just passive reports. By instrumenting track failed payments in Supabase, you create a reliable signal that product, growth, and support can use in real time.
In Quicklog, these events become part of a shared timeline with user context, channel grouping, and trend visibility. That makes it easier to connect day-to-day operations with larger product analytics saas goals like activation quality, retention improvement, and faster troubleshooting.
If you are evaluating saas analytics tools, this use case is a strong baseline because it combines technical implementation with clear business outcomes. It also supports adjacent workflows such as analytical crm and failed payment monitoring without requiring a separate analytics stack.
Ready to track failed payments?
Set up in under 5 minutes. See events in your dashboard instantly.